ISO 9001 - Quality Management Standard
ISO 9001 is the
internationally recognised standard for the quality management of businesses.
ISO 9001 - What is it?
·
applies to the processes that create and control the products and
services an organisation supplies
·
prescribes systematic control of activities to ensure that the needs and
expectations of customers are met
·
is designed and intended to apply to virtually any product or service,
made by any process anywhere in the world
ISO 9001 is one of
the standards in the ISO 9000 family.
Why ISO 9001
Certification?
ISO 9001 has become the
international reference for quality requirements. Its focus on processes
and customer satisfaction rather than procedures makes it equally applicable to
service providers as well as manufacturers. This is why ISO 9001 has become the
preferred solution for more than 700,000 organizations in 159 countries.
Documents required for ISO 9001:2008 certification
Quality Manual
Six Quality Procedures
Quality Policy
Quality Objectives
Process Flowchart
Work Instructions
The
best ISO 9001 documentation combines the Quality Manual and Quality Procedures
into a single, user-friendly document.
Benefits of ISO 9001 Certification
- Customer Satisfaction.
- International Recognition
- Enhancement of the Process Performance.
- Continual Improvement of the Management system of the Organization.
- Consistency in product and service
- Compliance with Regulatory requirements.
- Enhancement in the competence level of Employee. Enhancement of Employee satisfaction
ISO 9001 QMS is based on eight
quality management principles:
- a customer focused organisation
- leadership
- the involvement of people
- ensuring a process approach
- a systematic approach to management
- a factual approach to decision making
- mutually beneficial supplier relations
- continuous improvement
